Make sure you select to wipe everything when going through the options. The refresh tool allows you to install a fresh version of the Anniversary update. Updating and/or Windows 10 default recovery options are not the same as using the refresh tool. Have a good day, I'm afraid HP does not support using 3rd party applications on the device, nor do we recommend under-clocking the CPU, if you have issues with the device overheating here's what you need to know and do:"Perfect, I will try that, even though we also did that already, we installed he anniversary update on a PC that had Windows® 10 already installed and the results were the same." That said, I will have someone follow-up on this to ensure you've been helped, If you feel I was helpful, simply click on Accept as Solution to help the community grow, I must let you know that its normal for any PC to heat up to an extent, and with a CPU such as the one you have, there's nothing to worry about, for details on why you don't need to worry: Click here to go through the CPU specifications, look under Tjunction of the CPU, it supports up to 100☌. click Apply and Ok.this should do the trick.In the new window, go to the Visual Effects and select Adjust for best performance.Type performance > choose to Adjust the appearance and performance of Windows.Here's how you change windows settings to reduce visual effects: Chinese I'm afraid HP does not support using 3rd party applications on the device, nor do we recommend under-clocking the CPU, if you have issues with the device overheating here's what you need to know and do:Ĭlick here for steps to resolve overheating issues, you could try reducing the visual effects to make a minor change, also, ensure you are using a cooling pad as well, to be on a safer side.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.
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